Terms & Conditions

The use of our online store and the completion of your purchases through it are governed by the following terms and conditions. Before using the online store dulibrati.com please read carefully and ensure that you have understood and, consequently, agreed to the terms and conditions, as further use and navigation on the website implies acceptance of them.

INFORMATION ABOUT THIS ONLINE SHOP

The business that manages the online store dulibrati.com is registered under the name Archontoula Brati belongs to the Tax Office of Pallini, and is headquartered in the area of Attica, Greece.

PERSONAL DATA

A necessary condition for initiating a transaction between us is the disclosure of some of your personal information on your part. When you place an order, we will ask for your full name, the address to which the products will be sent, your phone number, your email address, etc. These data will in no way be disclosed, publicized, or sold to third parties unless required by a Public Authority (court, etc.). Your sensitive information is disclosed to the relevant bank (e.g., credit card number) and is DELETED from our database immediately after the completion of your order, ensuring an even higher level of security.

SECURITY INFORMATION

The website uses the SSL/TLS protocol for secure online transactions and overall for your browsing. The SSL/TLS protocol is the global standard on the Internet for authenticating network sites (web sites) to network users and for encrypting information between network users and web servers. An encrypted SSL/TLS communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during their transfer. In addition, all information sent through the SSL/TLS protocol is protected by a mechanism that automatically verifies if the data has been altered during transmission.

All payments made using a card are processed through the electronic payment platform “Viva payments” and use secure encryption methods provided by the payment processor.

PRODUCT PRICES

We reserve the right to adjust the prices of our products in any way.

MISCELLANEOUS

Force Majeure: In case of force majeure (e.g., adverse weather conditions, strikes, etc.) preventing us from delivering the products within the predetermined time, we will attempt to inform you via email. You may then choose whether to proceed with your order under these circumstances.
Modification of Terms: We reserve the right to modify or update the terms and conditions of transactions. We undertake the obligation to update this document for any changes or additions to these terms.

RETURN POLICY

Refer to the frequently asked questions page or contact us for more information.

SHIPPING METHODS AND PAYMENT OPTIONS